The procedures for making a Procurement-related Complaint are detailed in the “Procurement Regulations for IPF Borrowers (Annex III).”, which can be accessed at www.worldbank.org/procurement.
If a Bidder wishes to make a Procurement-related Complaint, the Bidder shall submit its complaint following these procedures, in Writing (by the quickest means available, such as by email or fax), to:
Attention: Chief Executive Officer
Address: Kenya Medical Supplies Authority
P.O. Box 47715-00100
Floor/ Room number:Building No. 13, Commercial Street Industrial Area
With copy to: ………………………. (Project Manager, COVID Project)
In summary, a Procurement-related Complaint may challenge any of the following: